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Junnila, S (2004) The environmental impact of an office building throughout its life cycle , Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.

Koskela, L (2000) An exploration towards a production theory and its application to construction, Published PhD Thesis, Department of Industrial Engineering and Management, Helsinki University of Technology.

Lehtonen, T (2006) Partnering relations: Justification and success factors from facilities management services perspective, Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.

Oyegoke, S A (2007) Specialist task organisations procurement approach for re-engineering construction project processes , Published PhD Thesis, Department of Civil and Environmental Engineering , Helsinki University of Technology.

Palojärvi, L (2009) Managing risks in the international growth business of Finnish construction contractors and building product suppliers , Published PhD Thesis, Department of Structural Engineering and Building Technology, Helsinki University of Technology.

Salminen, J (2005) Measuring performance and determining success factors of construction sites , Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.

Salonen, A (2006) Relational risk and relationship management in facilities management partnerships , Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.

Seppänen, O (2009) Empirical research on the success of production control in building construction projects , Published PhD Thesis, Department of Structural Engineering and Building Technology, Helsinki University of Technology.

Tuomela, A (2005) Network service organisation : interaction in workplace networks , Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.

Ventovuori, T (2007) Elements of sourcing strategy in facilites management services : decision categories and choices, Published PhD Thesis, Department of Structural Engineering and Building Technology, Helsinki University of Technology.

  • Type: Thesis
  • Keywords: case study; facilities management services; purchasing decisions; sourcing strategy
  • ISBN/ISSN:
  • URL: http://urn.fi/urn:nbn:fi:tkk-010849
  • Abstract:

    It is commonly suggested that effective procurement planning and management of FM services can directly affect the relative success of an organization’s business. Therefore, it is surprising that only a few organizations and a few studies have focused on the development of sourcing strategy in FM services or their essential elements, such as outsourcing decisions, service bundling and the selection of relationship type. The lack of theoretical frameworks is perhaps one reason why strategic planning of sourcing is found to be ignored in the field of FM. This study presents the elements of sourcing decisions that are essential for the development of sourcing strategy in FM services, and integrates five scientifically reviewed research papers. The objectives of the study are to identify the different types of sourcing decisions and the alternative choices within the FM services sourcing strategy. Furthermore, the factors used for justifying a specific decision in sourcing FM services are identified and implications of the supply environment in FM services market for identified decisions are discussed. Based on literature review, a theoretical framework for FM service sourcing strategy was developed. The framework was used to examine the sourcing strategies in four case organizations. The case data were collected by using semi-structured interviews, open-ended questionnaires and focus group interviews. Later, the case data was supplemented with market data which were collected from Finnish service companies by using a questionnaire. The market data was aimed to generate additional information for decisions and choices of the framework from a FM services market perspective. This dissertation points out that the realized sourcing strategies in the FM services context are an integration of the different sourcing decisions that have features of different sourcing strategy approaches earlier presented in the supply chain management and FM literature. As information on a certain market is important for the buyers in making well-grounded sourcing decisions, it is suggested that the buyers of FM services should conduct systematic research of the markets prior to competitive bidding. By using a novel framework for selecting sourcing strategy in FM services, the buyers can make more rational sourcing decisions.